By the end of the first week your IM is live at its own link and every enquiry about it lands on one screen. That takes three things from you. The build is ours.
Your units are yours. Import the schedule into the Inventory tab yourself, then keep prices and statuses current — buyers see them live. Import an inventory schedule, Add, edit and delete units.
Enquiries arrive on the Leads tab, assigned to the agent who should answer them. View project leads.
Your own website can feed the same screen. Ask us to point its enquiry form at the Portal and those leads land beside the ones your IM produced.
The project opens on its tabs, with no plan picker and no Read-only badge. Link and Embed code sit under the project name, and the first enquiry shows up on Leads.
| What you see | What to do |
|---|---|
| Your account reads Invited | Open the invitation and set a password. Ask us to resend it. |
| The project jumps to a plan picker | No live subscription. Start the trial or click a plan. |
Company email is not set. An admin needs to configure billing. | Add the company email, then retry checkout. |
Plan pricing is not configured for this region. Please contact support. | The company region is wrong. Ask us to fix it. |
| No Selling Points tab | The property details are not in yet. Ask us. |
| No Inventory tab | The project is not a Commercial Project. Inventory belongs to that type only. |
| No Link or Embed code | The project URL is not set. Ask us. |
| Analytics shows figures you do not recognise | The Property ID is not set, so it shows samples. Ask us. |
| A tab or button is missing | The step that unlocks it is not done yet. Work down this table. |