Export CSV turns the list on screen into a spreadsheet file, eight columns wide. Three steps, and statuses, owners and notes stay behind in the Portal.
Eight columns: Submitted, Name, Email, Phone, Unit/Lot, Source, Form, Test. One row per person, in the order the list was sorted.
Not in the file: Status, Assigned, notes, the enquiry message, the history of repeat enquiries, and any extra fields your own website form collects. Those stay in the Portal.
Submitted in the file is the person's first enquiry. The Submitted column on screen shows their most recent one, so for anyone who has enquired twice the two dates differ.
Test reads Yes or No on every row. Yes marks an internal enquiry — one sent from a Vision Pitch address, or one submitted deliberately as a test while the project was being set up. Those rows stay in the file and are left out of every tile on the tab. Sort the file by Test and delete each Yes row before you count anything or pass the file on.
No message appears; the Portal does not confirm an export. The file arrives in your downloads named leads- and today's date, such as leads-2026-09-06.csv. Open it and check the row count against the list you exported.
| What you see | What to do |
|---|---|
| Export CSV is greyed out | The list is empty. Clear the search box and the filters, then try again. |
| The file holds fewer rows than the project has | The export follows your filters. Clear the search, set Period to All time and Source to All sources, then export again. |
| Nothing downloads | Your browser blocked the file. Allow downloads for the Portal and click Export CSV again. |
No leads match your filters | There is nothing to export. Clear the search and the filters. |
Couldn't load leads with Please refresh and try again. | Refresh the page, then export. |
| A lead you remember is missing | A deleted lead leaves the list and the export together. |
| You need statuses, owners or notes in the file | They are not exported. Read them on the tab, or ask Vision Pitch. |